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Feel free to reach out to us at any time. we’re here to help with orders, product questions and any feedback you may have.
Contact:
Business Hours: 9:00am – 6:00pm
FAQs
Tips for keeping your caps looking new
To remove dust and dirt, use steam from a steamer or a household kettle. Brush the cap with a soft bristle hat brush, applying short strokes. If the cap gets wet, shake off the excess water and let it dry naturally at room temperature. Never place it on a heater to dry.
The best methods for storing your caps?
To protect your caps, store them in a hat box away from direct sunlight.
How do I handle a cap that has gotten wet?
Always allow your hat or cap to air dry naturally in a warm place; never place it on a heater.
What fabrics and materials are typically used in baseball caps?
From its origins as a wool cap with a leather bill worn by baseball players, this classic has evolved into a modern wardrobe staple. Our collection honors that history by offering both traditional designs and caps made with technical fabrics, including some with UPF40 sun protection.
How to measure your head size at home?
Measure your head circumference just above your ears with a tape measure. Our hats are sized using the European standard (centimeters) on our website, so we recommend measuring in centimeters for the most accurate fit.
What do I do if my head measurement is between sizes?
If you’re unsure of your head size, please contact our customer service team.
How can I make sure to find an item on thehatculture.com?
We’ve structured our site with specific categories, allowing you to easily navigate our selection of headwear and accessories and find your desired item.
Can I order online, and is telephone ordering accepted?
It’s easy to place an order once you’re registered.
Shop Online
Browse our products, choose your size and color, and click “Add to cart”. You can keep shopping or click “View shopping cart” to see your selections and the running total. When you’re ready to finalize your purchase, click “Go to Checkout” to choose your payment method and complete your order.
Order by Phone
If you prefer, you can call us directly. Our friendly support team is ready to take your order at +234 818 3291 743. We are available Monday through Friday, 9:00 AM to 5:00 PM.